Legal & Privacy

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of TheProDesignBuilder.com (the “Website”) operated by Custom Homes Building & Remodeling (“Company,” “we,” “us,” or “our”). By accessing or using the Website, contacting us, or engaging our services (the “Services”), you agree to these Terms.

1) Services & Changes

We provide information, consultations, and professional services related to home building, remodeling, and design. We may update or discontinue parts of the Website or Services at any time.

2) Acceptable Use

• Use the Website only for lawful purposes and in accordance with these Terms.
• Do not disrupt, interfere with, or attempt to gain unauthorized access to the Website or related systems.
• No automated scraping, spamming, or distribution of malicious code.

3) Informational Content (No Professional Guarantee)

Content on the Website is for general information. We strive for accuracy but make no warranties that content is error-free, complete, or current. Decisions made in reliance are at your own risk.

4) Estimates, Proposals & Contracts

Any estimates or proposals are non-binding until a written agreement is executed. If there is a conflict between these Terms and a signed contract, the signed contract controls.

5) Third-Party Links

Links to third-party sites are provided for convenience. We do not control or endorse, and are not responsible for, third-party content, products, or policies.

6) Intellectual Property

All trademarks, logos, text, graphics, photos, videos, and other materials on the Website are owned by us or used with permission. You may not reproduce, distribute, or make derivative works without prior written consent.

7) Disclaimers

THE WEBSITE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES.

9) Indemnification

You agree to indemnify and hold harmless the Company and its officers, employees, and contractors from claims, damages, liabilities, and expenses arising from your use of the Website or your violation of these Terms.

10) Governing Law; Venue

These Terms are governed by the laws of the State of Florida. Exclusive venue lies in the state or federal courts located in Broward County, Florida.

11) Changes to Terms

We may update these Terms at any time by posting a revised version with a new effective date. Continued use of the Website after changes constitutes acceptance.

12) Contact

Questions about these Terms? Email [email protected] or call 954-655-6088.

Privacy Policy

This Privacy Policy describes how Custom Homes Building & Remodeling (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit TheProDesignBuilder.com, contact us, or use our Services.

1) Information We Collect

• Personal Information You Provide: name, email, phone number, address, project details, and any content you submit via forms, calls, emails, or SMS/MMS.
• Automatic Data: IP address, device and browser info, pages viewed, timestamps, and general location (derived from IP) collected via cookies or similar technologies.
• Communications Data: email and SMS content/metadata, including opt-in/opt-out status and delivery results, to comply with A2P/10DLC rules.

2) How We Use Information

• Provide, operate, and improve the Website and Services.
• Respond to inquiries, schedule appointments, and deliver estimates or proposals.
• Send service-related communications and (with consent where required) marketing messages by email or SMS/MMS.
• Maintain security, prevent fraud/abuse, and comply with legal or carrier (CTIA) requirements.

3) Cookies & Tracking

We may use cookies, pixels, and similar tools for essential site functionality, analytics, and (if enabled) advertising. You can control cookies via your browser settings; disabling some cookies may impact site performance.

4) Sharing of Information

• Service Providers: website hosting, analytics, CRM, calendar, email/SMS delivery (including A2P/10DLC messaging providers), and customer support tools.
• Legal/Compliance: to comply with laws, regulations, legal processes, or enforce our agreements.
• Business Transfers: in connection with a merger, acquisition, or asset sale, subject to confidentiality.

We do not sell your personal information.

5) Data Security

We implement reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure; use the Website at your own risk.

6) Data Retention

We retain personal information only as long as necessary for the purposes described or as required by law (including retention of opt-in/opt-out logs to meet messaging rules).

7) Your Choices & Rights

• Access/Update/Delete: Contact us at [email protected].
• Email Opt-Out: Use the unsubscribe link in marketing emails or contact us.
• SMS Opt-Out: Text STOP to cancel. For help, text HELP or contact us (details below).

8) Children’s Privacy

Our Website and Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9) International Visitors

We are based in the United States. If you access the Website from outside the U.S., you understand your information may be processed in the U.S. and other jurisdictions.

10) Changes to This Policy

We may update this Privacy Policy. The “Effective Date” above reflects the latest revision.

11) Contact

Email: [email protected]  |  Phone: 954-655-6088  |  Mail: 4128 W Palm Air Dr Unit 282D, Pompano Beach, FL 33069

SMS Program (10DLC) Terms & Disclosures

We may offer SMS/MMS messages (the “Program”) to provide appointment updates, project notifications, and—if you opt-in—promotional messages from Custom Homes Building & Remodeling.

Program Description

• Message types: appointment reminders/updates, service notifications, and optional promotions.
• Message frequency: varies by user activity; promotional frequency (if opted-in) is typically a few messages per month.

Opt-In & Consent

• You will receive messages only after providing express consent (e.g., checking a box and submitting a form, texting a keyword, or verbally consenting where permitted).
• Consent is not a condition of purchase.

Opt-Out & Help

• Text STOP to cancel at any time. You will receive one final message to confirm your opt-out.
• Text HELP for help or contact us at [email protected] or 954-655-6088.

Costs & Eligibility

• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Program available on major U.S. carriers; delivery may vary by carrier and device.

Support & Contact

For support, email [email protected] or call 954-655-6088.

Privacy

We use your phone number and messaging metadata to operate the Program and comply with CTIA/TCPA and carrier rules. See our Privacy Policy for details.